Skip to main content

faq

GENERAL

who is Recess?
we’re a team of creative people in search of calm. Recess helps people feel calm, focused and creative despite the stressful world around them. a couple of years ago, we created our first product line and canned a feeling. now we make a variety of products that all help you feel calm cool collected in different ways
why did you make Recess?
modern times can be overwhelming: 8 in 10 Americans report experiencing daily stress. our jobs, our commutes and simply existing in the world around us are more stressful than ever before. we made Recess to give you a moment to reset and rebalance, so you can feel calm but focused on the things that matter
how was Recess started?
Recess arose out of a simple observation: it’s easier to be creative, productive and fun when you’re calm. and so, Ben Witte (along with co-founders Justin Hauser and David Hess) set out to create a beverage that would help people feel calm and balanced despite living in an increasingly stressful world. now, Recess creates even more relaxation products and experiences designed to help people feel calm cool collected
when will my order be delivered?
visit our shipping + returns page for more information
does Recess need to be refrigerated?
no. all of our products are shelf stable, but our sparkling water is best enjoyed cold
what kind of product testing do you do?
we run post-production quality checks & validate the results with certificates of analysis from third-party labs. having safe, reliable products is something we take very seriously. head to our what’s inside page to learn more
how can i contact you?
  • customer support: hello@takearecess.com
  • press: press@takearecess.com
  • wholesale: support@takearecess.com
  • careers: careers@takearecess.com
  • partnerships: partnerships@takearecess.com
  • realitywear: hello@takearecess.com
where are you located?
we’re all over the US but NY is our forever home

RECESS (WITH HEMP)

what is Recess sparkling water?
Recess is a sparkling water infused with hemp and adaptogens for balance and clarity so you can be the you you are on your best days. made with real fruit ingredients and no fake stuff, because your taste buds deserve it
what’s in it?
Recess is a sparkling water infused with broad spectrum hemp and adaptogens, made with real fruit ingredients and no fake stuff. each can contains 10mg of broad spectrum hemp extract as well as ginseng, lemon balm, and L-theanine. it’s made with real fruit like dried cherries, peaches and orange zest, all with less than 20 calories and 5g or less of sugar
how will it make me feel?
not tired, not wired. calming blend of hemp & adaptogens work together to create a feeling we could all use more of these days: calm cool collected
what’s the deal with hemp? what kind do you use?
recent science has shown that hemp helps support a variety of physiological processes by interaction with our body’s endocannabinoid system. we use a broad spectrum hemp (grown with organic farming practices) that includes cannabinoids, terpenes, and flavonoids
when should i drink Recess?
anytime you need a moment to reset and rebalance. we see people drinking Recess in the morning (to start the day calm), during work to stay calm but focused, after work to decompress, and as an alternative to alcohol
is there any caffeine in Recess?
our blackberry chai flavor uses black tea in an effort to closely replicate the true taste and function of chai tea. this particular flavor may contain a miniscule amount of naturally-occurring caffeine (roughly 200x less than a cup of coffee). the other flavors are completely caffeine-free
is Recess safe for pregnant women and children?
Recess sparkling water is not intended for use by children, or pregnant or nursing women. as always, for any concerns we recommend you consult your physician

RECESS ZERO PROOF

what is Recess Zero Proof?
Recess Zero Proof is a line of craft mocktails for alcohol-free moments. they’re infused with uplifting guayusa and balancing adaptogens. our mocktails taste and feel like your favorite cocktails, without the consequences. they’re also made with real ingredients, low sugar, low calorie and are 0% ABV
what’s in it?
Zero Proof was crafted by our in-house mixologist. they’re made with real ingredients like actual ginger, orange peel and lime zest. and they’re formulated to taste just like the cocktails you know and love, but without the alcohol. our functional blend includes uplifting guayusa and balancing adaptogens like L-theanine and lemon balm. each can contains 10mg of naturally occurring caffeine from guayusa
how will it make me feel?
Zero Proof is formulated to offer you a balanced but uplifting feeling. in other words, it helps keep you in the moment when you’re socializing
when should i drink it?
Recess Zero Proof was made to be enjoyed in the company of others, whether it’s at a dinner, at the park beach or pool, a party with friends or even unwinding at home. wherever you decide to enjoy an alcohol-free moment, Recess Zero Proof is the zero-proof, zero-comprise drink of choice
what is guayusa?
guauyusa is a nootropic superleaf related to yerba mate that is naturally caffeinated. each can of Recess Zero Proof contains 10mg of this naturally occurring caffeine from guayusa.
why is Zero Proof caffeinated?
each can of Zero Proof contains 10mg of naturally occurring caffeine from guayusa. we made sure to add guayusa so you can enjoy a balanced boost while you’re socializing. this is less than half the average caffeine content in a cup of green tea (~30-50mg) and less than a third of the caffeine in a can of soda
is Zero Proof safe for pregnant women and children?
Recess Zero Proof is not intended for use by children, or pregnant or nursing women. as always, for any concerns we recommend you consult your physician
how is Zero Proof different from the other Recess beverages?
  • Zero Proof was formulated to be the perfect alcohol alternative when you’re socializing. it’s unique blend offers a calm cool collected feeling like our other beverages, but it’s formulated to give you that balanced boost you want when you’re with friends. and there’s no hangover. it looks, tastes and feels like your favorite cocktails without the consequences
  • we recommend using Recess with Hemp when you need to relax and focus, Recess Mood for a gentle lift and Recess Zero Proof to help keep you in the moment and the fun

RECESS MOOD

what is Recess Mood?
Recess Mood combines magnesium & adaptogens to help you unwind. it comes in two forms: Recess Mood sparkling water and Recess Mood Powder
what’s in Recess Mood sparkling water?
Recess Mood sparkling water is infused with magnesium and adaptogens. each flavor is made with real fruit and no fake stuff. more specifically, each serving contains 53mg of magnesium from our proprietary magnesium blend which includes magnesium L-threonate, magnesium ascorbate and active vitamin B6, as well as L-theanine and lemon balm powder
what’s in Recess Mood Powder?
Recess Mood powder is a ready-to-mix powder featuring a blend of magnesium, adaptogens and electrolytes for hydration. more specifically, each serving contains 1.6g of our proprietary magnesium blend which includes magnesium L-threonate, magnesium glycinate, magnesium citrate and active vitamin B6, as well as 200mg of L-theanine and 180mg of passion flower extract
what’s the deal with magnesium?
it turns out half of all Americans aren’t getting enough magnesium in their diet, which is making us feel tired, stressed and moody. we designed our functional blend around magnesium L-threonate, which is a form of magnesium shown to raise brain magnesium levels
when should i drink Recess Mood?
whenever you feel like your mind and body could use a pick-me-up. we see people drinking Recess Mood in the morning (to start the day on a high note), when you’re feeling that afternoon dip (and need a mood boost), after work to decompress and as an alternative to alcohol
is it safe for kids and pregnant or nursing women?
Recess Mood is not recommended for use by children or pregnant and/or nursing women. please consult your doctor for any concerns

SUBSCRIPTION

what is a Recess subscription?
a Recess subscription allows you to get Recess delivered to your home on your schedule, so you don’t need to reorder every time you want Recess. with our flexible subscription program, you’re in control. cancel, adjust or modify your subscription anytime
what products can i subscribe to?
you can subscribe to all of our products, including Recess with CBD & Recess Mood sparkling water 12 packs, & Recess Mood Powder tubs & stick packs and Recess Zero Proof
how do i sign up for a subscription?
to sign up for a subscription:
  • select the “subscribe” option on the product page
  • then select the frequency of your delivery (2, 4 or 8 weeks)
  • then check out.
  • you’ll receive an email prompting you to make a user account for our subscription portal. note: this user account creation email will come a few minutes after your order confirmation email. within this user account, you can pause, skip or cancel your subscription anytime
i have a subscription, can i change the delivery date for my next shipment?
yes. to change your delivery date, change your upcoming charge date by emailing subscribe@takearecess.com. we can help you from there
can i change the frequency of my subscription?
yes. to change your delivery frequency:
  • log in to your Recess account
  • click “subscriptions,” click “edit” under the product you’d like to update
  • click “edit schedule” in the “delivery schedule” section
  • choose from 2, 4 or 8 week options
  • hit “update”
  • view your delivery schedule to confirm your update
can i skip a shipment?
yes. to skip a shipment:
  • log in to your Recess account
  • click “delivery schedule”
  • click “edit” under the upcoming delivery that you’d like to skip
  • click “skip shipment” under the “delivery schedule” section
  • review the revised next shipment date and click “skip it” to finalize
  • confirm by going back to the “delivery schedule” page where you will see the word “skipped” under the skipped shipment
  • note: you can only skip your next upcoming shipment. if you need to skip a future date beyond your next shipment, please contact customer support at subscribe@takearecess.com
can i add, remove or swap products within my existing Recess subscription?
yes. to add to your existing subscription:
  • log in to your Recess account
  • click the “subscriptions” tab
  • click “add a product”
  • choose the product you’d like to add
  • fill out the frequency and shipping information
  • click “add product”
  • to confirm, click on the “delivery schedule” to see your new subscription product reflected in your delivery schedule
to swap one subscription product for another:
  • log in to your Recess account
  • click the “subscriptions” tab
  • click “edit” under the product you’d like to swap
  • under the “product” section, click “edit product”
  • then click “swap product”
  • search or scroll for the product you’d like to subscribe to
  • then hit “swap product”
  • to confirm, click on the “delivery schedule” to see your updated subscription product reflected in your delivery schedule
  • to remove a subscription product:
  • log in to your Recess account
  • click the “subscriptions” tab
  • click “edit” under the product you’d like to remove
  • under the “product” section, click “cancel subscription”
  • click “cancel my subscription” to confirm
can i change the billing method for my subscription?
yes. to change your billing method:
  • log in to your account
  • click “manage account”
  • click “edit card on file” & enter your new card details
  • click “update” when you’re finished and you’re all set
can i change the shipping address for my Recess subscription?
yes. to change your shipping address:
  • log in to your account
  • click “manage account”
  • click “edit address” & enter the new shipping address
  • hit “update shipping address” to save
how do i cancel my subscription?
to cancel your subscription:
  • login to your Recess account
  • click the “subscriptions” tab
  • click “edit” under the product you’d like to remove
  • under the “product” section, click “cancel subscription”
  • click “cancel my subscription” to confirm
when will my product arrive?
depending on your location, you will receive a delivery between 2-7 business days from the shipment date
RECESS REALITYWEAR
where is Recess Realitywear made?
Recess Realitywear apparel is designed in New York and made in LA
are sizes ‘true to normal' sizes?
yes. all apparel is unisex and fits true to size. our instagram is weird, our sizes are not
how do i care for my Realitywear?
we recommend following the care instructions on the inside of each apparel piece
how do i initiate a return or exchange?
email us at hello@takearecess.com
can i ship products to multiple addresses?
yes, but you will need to place a separate order for each location
how frequently will you have new drops?
check back often for new Realitywear drops and collabs. the possibilities are endless. sign up for our newsletter if you don't want to miss the next big thing
can we do a realitywear or object collab?
let's make things together. email us at partnerships@takearecess.com with your thoughts
who can i contact if i have additional questions?
don't see your question here? email hello@takearecess.com and a real human will get back to you