how often do you want us to send you Recess? (don't worry, you can always change this later)
note: we'll send your first shipment as soon as you order
the sampler (all flavors)
can i skip a shipment?
to skip a shipment, simply log on to your customer account and select “upcoming subscription shipments”. select the “skip” button to skip your next shipment. select “unskip” if you still wish to receive your order.
can i add, remove or swap products within my existing Recess subscription?
yes — to edit your existing subscription, log on to your customer account and select “active subscriptions.” to add a product(s), select “add a product” below your existing subscriptions. to remove a product(s), select “cancel”. to swap flavors, select the “swap” button. swapped products will be delivered on your original subscription schedule.
when will my subscription product arrive?
we’ll send your first shipment out as soon as you order. depending on your location, you will receive a delivery between 2-7 business days from the shipment date. don’t worry, you’ll also get updates and a tracking number sent via email to keep you informed along the way.
how do i cancel my subscription?
to cancel your subscription, simply log on to your customer account and select “active subscriptions.” select “cancel” next to each of your subscription products. you will receive a notification that your subscription has been cancelled, although you may revisit your account at any time to add products or reactivate your subscription. orders must be cancelled 24 hours prior to your next scheduled shipment date.